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	<title>The Harte of Marketing &#187; Mitch Joel</title>
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		<title>A Best Practice in Social Media Marketing</title>
		<link>http://www.theharteofmarketing.com/2008/09/a-best-practice-in-social-media-marketing.html</link>
		<comments>http://www.theharteofmarketing.com/2008/09/a-best-practice-in-social-media-marketing.html#comments</comments>
		<pubDate>Wed, 03 Sep 2008 11:56:00 +0000</pubDate>
		<dc:creator>Beth Harte</dc:creator>
				<category><![CDATA[social media]]></category>
		<category><![CDATA[Amber Naslund]]></category>
		<category><![CDATA[best practices in social media marketing]]></category>
		<category><![CDATA[Jason Falls]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Mitch Joel]]></category>
		<category><![CDATA[Paul Chaney]]></category>
		<category><![CDATA[Social Media Explorer]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Twist Image]]></category>

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		<description><![CDATA[
			
				
			
		
Recently, Jason Falls of Social Media Explorer tagged Kipp Bodnar of Digital Capitalism and me to add on to Mitch Joel’s (Twist Image) meme on Best Practices in Social Media Marketing.
This is a great project to collect what is just the start of some best practices. And I say a start because some of us [...]]]></description>
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			<a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.theharteofmarketing.com%2F2008%2F09%2Fa-best-practice-in-social-media-marketing.html"><br />
				<img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.theharteofmarketing.com%2F2008%2F09%2Fa-best-practice-in-social-media-marketing.html&amp;source=BethHarte&amp;style=normal" height="61" width="50" /><br />
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<p><a href="http://3.bp.blogspot.com/_YTj5F-bSwuo/SL57hjiMvkI/AAAAAAAAAPc/u40IhJp9raY/s1600-h/iStock_000004722417XSmall.jpg"><img id="BLOGGER_PHOTO_ID_5241762832710417986" style="float: left; margin: 0px 10px 10px 0px; width: 240px; height: 150px;" src="http://3.bp.blogspot.com/_YTj5F-bSwuo/SL57hjiMvkI/AAAAAAAAAPc/u40IhJp9raY/s320/iStock_000004722417XSmall.jpg" border="0" alt="" width="272" height="176" /></a><span style="color: #000000;">Recently, Jason Falls of</span> <a href="http://www.socialmediaexplorer.com/">Social Media Explorer</a> <span style="color: #000000;">tagged Kipp Bodnar of</span> <a href="http://www.digitalcapitalism.com/">Digital Capitalism</a> <span style="color: #000000;">and me to add on to Mitch Joel’s (<a href="http://www.twistimage.com/blog/">Twist Image</a>) meme on</span> <a href="http://www.twistimage.com/blog/archives/the-best-practices-in-social-media-marketing-writing-project/">Best Practices in Social Media Marketing</a>.</p>
<p><span style="color: #000000;">This is a great project to collect what is just the start of some best practices. And I say a start because some of us are still new to learning about social media and implementing social media marketing. That said there have been a lot of successes and that’s the best part of being involved in social media—we all learn from one another. </span></p>
<p><span style="color: #000000;">Here are just a few best practices that have been shared so far:</span></p>
<ul>
<li><a href="http://www.twistimage.com/blog/archives/the-best-practices-in-social-media-marketing-writing-project/">Consistency</a> <span style="color: #000000;">(Mitch Joel)</span></li>
<li><a href="http://www.socialmediaexplorer.com/2008/09/02/best-practices-in-social-media-marketing-embrace-your-audience/#comments">Embrace your Audience</a> <span style="color: #000000;">(Jason Falls)</span></li>
<li><a href="http://www.digitalcapitalism.com/digitalcapitalism/2008/09/best-practices-in-social-media-marketing-listen-and-create-value.html">Listen and Add Value</a> <span style="color: #000000;">(Kipp Bodnar) </span></li>
<li><a href="http://www.chrisbrogan.com/what-are-some-social-media-marketing-best-practices/">Listen</a> <span style="color: #000000;">(Chris Brogan)</span></li>
<li><a href="http://kristiewells.com/archives/422">Be Human</a> <span style="color: #000000;">(Kristie Wells)</span></li>
<li><a href="http://everythingcu.wordpress.com/2008/09/02/best-practice-in-social-media-marketing-reaching-out/">Reach out to others</a> <span style="color: #000000;">(Morriss Partee)</span></li>
<li><a href="http://www.drewsmarketingminute.com/2008/09/best-practices.html">Lift up others!</a><span style="color: #000000;"> (Drew McLellan)</span></li>
<li><a href="http://thepaisano.com/best-practices-for-social-media-marketing-from-a-tech-perspective/">Honesty &amp; Respect</a> <span style="color: #000000;">(Paisano) </span></li>
</ul>
<p><span style="color: #000000;">The best practice that I would like to add is: </span><span style="color: #000000;"><strong>Provide a Platform<br />
</strong><br />
Marketers are so accustomed to ‘talking at’ their customers instead of ‘talking with’ their customers. And typically when two-way conversation occurs, it happens infrequently at events, tradeshows, off-line forums, customer council meetings or during that once a year customer satisfaction survey.</span></p>
<p>Why wait for those limited occasions? Why not provide an on-line platform for your community that gives them a place to express themselves, interact and engage? (Remember the rule: two ears, one mouth).</p>
<p>Providing a platform could mean starting a blog or a new on-line community, but not necessarily. There are a lot of other great ways to provide a platform and you can always join one that exists.</p>
<p>Here are just a few:</p>
<ul>
<li><span style="color: #000000;">Twitter</span></li>
<li><span style="color: #000000;">Plurk</span></li>
<li><span style="color: #000000;">Ning (Social Networks)</span></li>
<li><span style="color: #000000;">Forums</span></li>
<li><span style="color: #000000;">LinkedIn</span></li>
<li><span style="color: #000000;">Facebook</span></li>
<li><span style="color: #000000;">MySpace</span></li>
<li><span style="color: #000000;">FriendFeed</span></li>
<li><span style="color: #000000;">Second Life</span></li>
<li><span style="color: #000000;">Interactive Webinars </span></li>
<li><span style="color: #000000;">Blog</span></li>
</ul>
<p><span style="color: #000000;">I am sure there are more ways to provide a platform. What would you suggest?</span></p>
<p>Once you have selected the platform that works best for your community, be sure to follow the above best practices! In the meantime, Chris Brogan offers some <a href="http://www.chrisbrogan.com/my-best-advice-about-social-networking/">great advice</a> <span style="color: #000000;">for getting involved in social networking.</span></p>
<p><span style="color: #000000;">If they haven’t already been tagged, I’d like to invite Amber Naslund of</span> <a href="http://thebrandbox.blogspot.com/">The Brand Box</a> <span style="color: #000000;">and Paul Chaney of</span> <a href="http://www.conversationalmediamarketing.com/">Conversational Media Marketing</a> <span style="color: #000000;">to add one of their best practices.</span></p>
<p><span style="font-size:78%;">[Photo: <a href="http://www.istock.com/">iStock</a>]</span></p>


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