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	<title>The Harte of Marketing &#187; microblogging</title>
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	<description>Marketing and Communications for the Customer-Centric Organization</description>
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		<title>Who are you? And why should I follow you?</title>
		<link>http://www.theharteofmarketing.com/2008/10/who-are-you-and-why-should-i-follow-you.html</link>
		<comments>http://www.theharteofmarketing.com/2008/10/who-are-you-and-why-should-i-follow-you.html#comments</comments>
		<pubDate>Tue, 07 Oct 2008 02:33:12 +0000</pubDate>
		<dc:creator>Beth Harte</dc:creator>
				<category><![CDATA[Conversation]]></category>
		<category><![CDATA[Marketing Management]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[etiquette]]></category>
		<category><![CDATA[Kami Huyse]]></category>
		<category><![CDATA[microblogging]]></category>
		<category><![CDATA[plurk]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.theharteofmarketing.com/?p=197</guid>
		<description><![CDATA[A recent post by Kami Huyse and my own stream of followers prompted me to write this post. In Kami&#8217;s recent post, &#8220;Painting by Number: Bringing Blog Content to Life by Coloring the Canvas,&#8221; she lists the below rule: Learn the rules and then break them intelligently: Every community has a culture, until you know [...]]]></description>
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			<a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.theharteofmarketing.com%2F2008%2F10%2Fwho-are-you-and-why-should-i-follow-you.html"><br />
				<img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.theharteofmarketing.com%2F2008%2F10%2Fwho-are-you-and-why-should-i-follow-you.html&amp;source=BethHarte&amp;style=normal&amp;service=bit.ly&amp;service_api=R_11a893b4e6e2781a82d382e48c9af031&amp;b=2" height="61" width="50" /><br />
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<p><a href="http://www.theharteofmarketing.com/wp/wp-content/uploads/2008/10/whohartemarketingistock.jpg"><img style="margin: 0px 10px 10px 0px; float: left;" src="http://www.theharteofmarketing.com/wp/wp-content/uploads/2008/10/whohartemarketingistock-190x300.jpg" alt="" width="190" height="300" /></a>A recent post by Kami Huyse and my own stream of followers prompted me to write this post. In <a href="http://overtonecomm.blogspot.com/" target="_blank">Kami&#8217;s recent post</a>, &#8220;Painting by Number: Bringing Blog Content to Life by Coloring the Canvas,&#8221; she lists the below rule:</p>
<p><span style="color: #800000;"><em><strong>Learn the rules and then break them intelligently: </strong>Every community has a culture, until you know and respect the culture, you can&#8217;t start breaking the rules.</em></span></p>
<p>I am not talking about blogging, but microblogging&#8230;sites like Twitter and Plurk. (We can debate the term microblogging another time.) I have learned from being on Twitter that the rules of culture and etiquette, <a href="http://globalgeeknews.com/blog/2008/03/13/twitter-ettiquite/" target="_blank">among other things</a>, for the most part, expect a reciprocate follow to a follower.</p>
<p>Well, I am breaking that rule&#8230;intelligently.</p>
<p>Here&#8217;s the thing, as more people and companies become aware of Twitter and Plurk, they don&#8217;t take the time to see what the culture is like. By not taking the time to do so, they don&#8217;t see that most folks on Twitter are real people with real names. And from now on I am not following them back.</p>
<p>Here&#8217;s why:</p>
<p>The other day, after checking out a follower&#8217;s profile (to make sure they weren&#8217;t a spammer, etc.), I followed them. Then response I received: <em><strong>&#8220;Thanks. You can check out my website here [link] to learn all about me and what I blog about.&#8221;</strong></em> What the&#8230;?!</p>
<p>Another favorite: <em><strong>&#8220;Thanks for the follow. Be sure to follow my company too. And check out our site.&#8221;</strong></em> Ah, sorry, no. How about we chat first?</p>
<p>And my #1 favorite: <em><strong>&#8220;Thanks. If you don&#8217;t subscribe to my blog, be sure to do so today via RSS.&#8221; </strong></em> What am I, just a number to you?</p>
<p>Today as I was going through my followers, I was greeted by all kinds of avatars (some creepy), crazy names, and one-line descriptions (if any). It was very enlightening.</p>
<p>Here are are some tips to people and companies who want to join the conversation on Twitter, Plurk, identi.ca, etc.</p>
<ul>
<li>Use a name, a real name, somewhere. If you don&#8217;t want to use a name, I suspect you aren&#8217;t ready to engage in social media or a conversation. I can&#8217;t have a conversation with &#8220;BugGurlz&#8221; (okay, I made that up, but you know what I mean.)</li>
<li>Don&#8217;t use Susie234 as a name, spammers do that.</li>
<li>Use a photo of yourself, not an avatar. Okay, well, I can deal with an avatar if I have other proof you are human and not a spammer (as in a real name somewhere and a description).</li>
<li>Fill out the description. And not just a one-liner (&#8220;I am a blogger.&#8221;) Tell us who you are and what you are about; otherwise, why should anyone follow you?</li>
<li>If you are a company, designate a real person to your Twitter/Plurk/identi.ca account and let them have a voice.</li>
</ul>
<p>I feel at a disadvantage. You know my name, what I do, what I am interested in and all about me (or at least what I share on Twitter &amp; Plurk). I am asking you to reciprocate. You might be a real person with whom I could have a great conversation with or perhaps a business relationship&#8230;but we will never know.</p>
<p>Trust me, being real will benefit you more than me—really.</p>
<p><strong>Update 10/9/09:</strong> Matt J. McDonald over at <a href="http://www.mattjmcd.com/" target="_blank">A New Marketing</a> has a great post that includes <a href="http://www.mattjmcd.com/2008/10/your-brands-checklist-for-twitter/" target="_blank">a checklist to brand your Twitter account</a>. Be sure to check them out!</p>
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