Posts Tagged ‘Customer-Focused’
“Industry only experience” is not a new requirement, of course, and exceptions have always been made for talented candidates. However, in a down economy, it seems industry experience becomes a highly enforced criterion used to close the door on marketing talent.
I am not in Human Resources (HR), so I cannot tell you why it happens (I have my suspicions though). However, I have been a hiring manager and will say industry experience is something I avoid like the plague when reviewing resumes. Why? Because industry experience has absolutely NOTHING to do with the level of experience, talent, drive, problem-solving skills, enthusiasm and passion a candidate has to offer, which should always be the benchmark when hiring. A smart employee can learn any industry. It isn’t rocket science—unless you are handling marketing and PR for NASA.
[Sidebar: Please do not use the ‘regulations excuse.’ Again, a smart employee can learn regulations. An exceptional employee, however, learns them and then figures out how to stay within mandatory regulations without allowing them to chokehold company goals and objectives (Read: Growth).]
According to Executive Staffing Solutions’ latest newsletter, there is good news and bad news when it comes to filling open positions. The good news is that there are many good positions opening up for candidates. The bad news is companies are not recognizing top talent when it comes through the door.
Even More Goodness! Related Posts:
[Originally posted on Serengeti's Endless Plain blog on 9/16/10. I have edited some of the contents for this post.]
A post by Dawn Westerberg, “Social Media, Customer-Centric, and #IMCchat,” prompted a long response from me, so I thought I’d share my thoughts here too.
If you read THoM, you might already know that every Wednesday night I co-moderate a chat on Twitter called #IMCchat (that’s the Twitter hashtag, if you want to search Twitter), which stands for integrated marketing communications chat. If you are new to Twitter or if you haven’t been on a Twitter chat yet, I highly recommend checking them out (here’s a list of Twitter chats that Meryl Evans keeps up-to-date). Chats are a wonderful way to ask questions or engage in conversation around a topic that is of interest. It’s also great to learn, get advice and share information.