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	<title>Comments on: Social Media isn’t Replacing Marketing Folks…</title>
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	<link>http://www.theharteofmarketing.com/2009/06/social-media-isnt-replacing-marketing.html</link>
	<description>Marketing and Communications for the Customer-Centric Organization</description>
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		<title>By: Are you a social media tease? &#171; Web 2.0.</title>
		<link>http://www.theharteofmarketing.com/2009/06/social-media-isnt-replacing-marketing.html/comment-page-1#comment-2471</link>
		<dc:creator>Are you a social media tease? &#171; Web 2.0.</dc:creator>
		<pubDate>Fri, 17 Jul 2009 04:42:36 +0000</pubDate>
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		<description>[...] Mix. This session was an in-depth look into how IBM integrated social media into their traditional marketing mix/plan to engage with an active online SOA (Software Oriented Architecture) community. For this [...]</description>
		<content:encoded><![CDATA[<p>[...] Mix. This session was an in-depth look into how IBM integrated social media into their traditional marketing mix/plan to engage with an active online SOA (Software Oriented Architecture) community. For this [...]</p>
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		<title>By: reasonable robinson</title>
		<link>http://www.theharteofmarketing.com/2009/06/social-media-isnt-replacing-marketing.html/comment-page-1#comment-2157</link>
		<dc:creator>reasonable robinson</dc:creator>
		<pubDate>Thu, 18 Jun 2009 11:47:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.theharteofmarketing.com/?p=1026#comment-2157</guid>
		<description>Marketing is an ambiguous term with several meanings. Philosophically it has always been a business outlook (mind-set) that is concerned with understanding what things &#039;do&#039; for people not what they &#039;are&#039;. Therefore it is a strategic endeavour that seeks to understand, create and deliver competitive value propositions. Competitive Strategy is marketing by any other name. Additionally Borden&#039;s classification of the 4ps was and always ever was a sense-making tool - its not REAL folks!! Gronross Gummesson et al also suggest 3 more ps Physical appearance, Process and People. The last P is key both internally and externally for the organisation.

Whilst marketing folks are expected to be skilled in Social Influence (what communication &#039;does&#039; not what it &#039;is&#039;) Marketing is so much more that catchy straplines, nice images and blogs

&lt;abbr&gt;&lt;em&gt;reasonable robinson’s last blog post..&lt;a href=&quot;http://feedproxy.google.com/~r/Gullibility/~3/LHMlHd1bO_Y/she-should-have-had-gullible-tatooed-on.html&quot; rel=&quot;nofollow&quot;&gt;She Should Have Had &#039;Gullible&#039; Tatooed On Her Forehead&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Marketing is an ambiguous term with several meanings. Philosophically it has always been a business outlook (mind-set) that is concerned with understanding what things &#8216;do&#8217; for people not what they &#8216;are&#8217;. Therefore it is a strategic endeavour that seeks to understand, create and deliver competitive value propositions. Competitive Strategy is marketing by any other name. Additionally Borden&#8217;s classification of the 4ps was and always ever was a sense-making tool &#8211; its not REAL folks!! Gronross Gummesson et al also suggest 3 more ps Physical appearance, Process and People. The last P is key both internally and externally for the organisation.</p>
<p>Whilst marketing folks are expected to be skilled in Social Influence (what communication &#8216;does&#8217; not what it &#8216;is&#8217;) Marketing is so much more that catchy straplines, nice images and blogs</p>
<p><abbr><em>reasonable robinson’s last blog post..<a href="http://feedproxy.google.com/~r/Gullibility/~3/LHMlHd1bO_Y/she-should-have-had-gullible-tatooed-on.html" rel="nofollow">She Should Have Had &#8216;Gullible&#8217; Tatooed On Her Forehead</a></em></abbr></p>
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		<title>By: Dave Allen</title>
		<link>http://www.theharteofmarketing.com/2009/06/social-media-isnt-replacing-marketing.html/comment-page-1#comment-2090</link>
		<dc:creator>Dave Allen</dc:creator>
		<pubDate>Sun, 14 Jun 2009 22:28:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.theharteofmarketing.com/?p=1026#comment-2090</guid>
		<description>It&#039;s amazing how quickly things move on the web. Since I commented above on 6/8/09 Facebook has launched its vanity url. If you haven&#039;t already you should grab one. I feel this feeds into the notion of how the social web moves the discussion away from social media (which I see as a channel for marketers) to participation and hearing.

With that in mind, perception is everything - experiential brand awareness and reputation management trump inbound marketing I believe. Anyway more thoughts here - http://www.social-cache.com/2009/06/authenticity-and-authority-on-the-social-web</description>
		<content:encoded><![CDATA[<p>It&#8217;s amazing how quickly things move on the web. Since I commented above on 6/8/09 Facebook has launched its vanity url. If you haven&#8217;t already you should grab one. I feel this feeds into the notion of how the social web moves the discussion away from social media (which I see as a channel for marketers) to participation and hearing.</p>
<p>With that in mind, perception is everything &#8211; experiential brand awareness and reputation management trump inbound marketing I believe. Anyway more thoughts here &#8211; <a href="http://www.social-cache.com/2009/06/authenticity-and-authority-on-the-social-web" rel="nofollow">http://www.social-cache.com/2009/06/authenticity-and-authority-on-the-social-web</a></p>
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		<title>By: Beth Harte</title>
		<link>http://www.theharteofmarketing.com/2009/06/social-media-isnt-replacing-marketing.html/comment-page-1#comment-2086</link>
		<dc:creator>Beth Harte</dc:creator>
		<pubDate>Sun, 14 Jun 2009 22:14:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.theharteofmarketing.com/?p=1026#comment-2086</guid>
		<description>Wow, I don&#039;t think I can add anything more to all the great comments, opinions and insights provided here! 

@Hannes, the answer to your question varies by who is saying it. Typically it&#039;s a comment from someone who doesn&#039;t understand the entire marketing mix. They might only understand one portion like communications or SEO.

@ToddRandolph, take a look at @VictorSEO&#039;s comments in the &quot;Social Media: The marketing miracle!&quot; post. That&#039;s what sparked this. As well, it&#039;s just the buzz I have seen through the years. I don&#039;t have any particulars to point you to...sorry.</description>
		<content:encoded><![CDATA[<p>Wow, I don&#8217;t think I can add anything more to all the great comments, opinions and insights provided here! </p>
<p>@Hannes, the answer to your question varies by who is saying it. Typically it&#8217;s a comment from someone who doesn&#8217;t understand the entire marketing mix. They might only understand one portion like communications or SEO.</p>
<p>@ToddRandolph, take a look at @VictorSEO&#8217;s comments in the &#8220;Social Media: The marketing miracle!&#8221; post. That&#8217;s what sparked this. As well, it&#8217;s just the buzz I have seen through the years. I don&#8217;t have any particulars to point you to&#8230;sorry.</p>
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		<title>By: Troy Scheer</title>
		<link>http://www.theharteofmarketing.com/2009/06/social-media-isnt-replacing-marketing.html/comment-page-1#comment-2062</link>
		<dc:creator>Troy Scheer</dc:creator>
		<pubDate>Wed, 10 Jun 2009 12:28:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.theharteofmarketing.com/?p=1026#comment-2062</guid>
		<description>@Casey Parker You beat me to it and are spot on. It&#039;s the &#039;ol &quot;if you can&#039;t dazzle them, baffle them&quot; mentality. The main P in the mix is people (also known as clients and customers). Marketing is everything necessary to attract, nurture and retain customers. Social media is a nice tool in delivering to the get and keep customers objective, but it definitely isn&#039;t the objective. We as marketers need to put our customer hats on in setting strategies and tactics (social media) and then measure how well we&#039;ve attracted, nurtured, and retained while keeping down costs and increasing profits. Once we&#039;ve &quot;talked the talk&quot; or communicted, the brand best be &quot;walking the walk&quot; and delivering to its customers.

&lt;abbr&gt;&lt;em&gt;Troy Scheer’s last blog post..&lt;a href=&quot;http://www.trancemarketinggroup.com/index.php?option=com_content&amp;view=article&amp;id=45:mainpage-flash&amp;catid=1:main-page-content&quot; rel=&quot;nofollow&quot;&gt;Welcome to TRANCE Marketing Group!&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>@Casey Parker You beat me to it and are spot on. It&#8217;s the &#8216;ol &#8220;if you can&#8217;t dazzle them, baffle them&#8221; mentality. The main P in the mix is people (also known as clients and customers). Marketing is everything necessary to attract, nurture and retain customers. Social media is a nice tool in delivering to the get and keep customers objective, but it definitely isn&#8217;t the objective. We as marketers need to put our customer hats on in setting strategies and tactics (social media) and then measure how well we&#8217;ve attracted, nurtured, and retained while keeping down costs and increasing profits. Once we&#8217;ve &#8220;talked the talk&#8221; or communicted, the brand best be &#8220;walking the walk&#8221; and delivering to its customers.</p>
<p><abbr><em>Troy Scheer’s last blog post..<a href="http://www.trancemarketinggroup.com/index.php?option=com_content&amp;view=article&amp;id=45:mainpage-flash&amp;catid=1:main-page-content" rel="nofollow">Welcome to TRANCE Marketing Group!</a></em></abbr></p>
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