http://www.theharteofmarketing.com/2008/07/the-value-of-not-listening.html Marketing and Communications for the Customer-Centric Organization Sun, 07 Aug 2011 12:29:07 +0000 hourly 1 http://www.theharteofmarketing.com/2008/07/the-value-of-not-listening.html/comment-page-1#comment-230 Beth Harte Thu, 17 Jul 2008 01:07:00 +0000 http://dorianjohnson.com/o/wordpress/2008/07/the-value-of-not-listening.html#comment-230 @Webconomist/Giles, excellent point..."businesses are still marketing inside out instead of outside in." Savvy customers will force companies into having 2-way conversations and they better adapt soon or they will become extinct. @Webconomist/Giles, excellent point…”businesses are still marketing inside out instead of outside in.” Savvy customers will force companies into having 2-way conversations and they better adapt soon or they will become extinct.

]]> http://www.theharteofmarketing.com/2008/07/the-value-of-not-listening.html/comment-page-1#comment-229 Beth Harte Thu, 17 Jul 2008 01:04:00 +0000 http://dorianjohnson.com/o/wordpress/2008/07/the-value-of-not-listening.html#comment-229 @DavidAlston, are you suggesting that I should reach out and educate them as to why they lost the potential business? Why am I thinking it would fall on deaf ears? They are the 'experts' after all and know what's best...right?! (<--that was sarcasm, if you didn't catch it) ;) Thanks again for the offer of GPS last weekend, much appreciated! @DavidAlston, are you suggesting that I should reach out and educate them as to why they lost the potential business? Why am I thinking it would fall on deaf ears? They are the 'experts' after all and know what's best…right?! (<–that was sarcasm, if you didn't catch it) Thanks again for the offer of GPS last weekend, much appreciated!

]]> http://www.theharteofmarketing.com/2008/07/the-value-of-not-listening.html/comment-page-1#comment-228 Beth Harte Thu, 17 Jul 2008 00:59:00 +0000 http://dorianjohnson.com/o/wordpress/2008/07/the-value-of-not-listening.html#comment-228 @TerrencePaquet, the check [or is that cheque?! ;-)] is in the mail my friend! Sit there patiently...it'll arrive one day. :) @TerrencePaquet, the check [or is that cheque?! ] is in the mail my friend! Sit there patiently…it’ll arrive one day.

]]> http://www.theharteofmarketing.com/2008/07/the-value-of-not-listening.html/comment-page-1#comment-227 Beth Harte Thu, 17 Jul 2008 00:57:00 +0000 http://dorianjohnson.com/o/wordpress/2008/07/the-value-of-not-listening.html#comment-227 @JeffCrites, thanks! And thanks for engaging me and my Twitter monologue last weekend! :) It's been great tweeting with you...sorry to have gotten you in trouble! ;-) @JeffCrites, thanks! And thanks for engaging me and my Twitter monologue last weekend! It’s been great tweeting with you…sorry to have gotten you in trouble!

]]> http://www.theharteofmarketing.com/2008/07/the-value-of-not-listening.html/comment-page-1#comment-226 Beth Harte Thu, 17 Jul 2008 00:55:00 +0000 http://dorianjohnson.com/o/wordpress/2008/07/the-value-of-not-listening.html#comment-226 @janechin, thank you! And thanks for all the great measurement convos on Plurk...they are valuable! I totally agree, agencies like this scare me. If they aren't practicing social media for themselves, how can they implement it for others?! @janechin, thank you! And thanks for all the great measurement convos on Plurk…they are valuable! I totally agree, agencies like this scare me. If they aren’t practicing social media for themselves, how can they implement it for others?!

]]>